Description

Key Responsibilities
Lead end-to-end Quality Engineering and Test Automation initiatives for digital applications and APIs.
Design and implement scalable automation frameworks using Playwright and TypeScript/JavaScript.
Define and execute automation strategy across UI, API, integration, and end-to-end testing.
Collaborate with Product Owners, Architects, Developers, and Business Stakeholders to ensure quality throughout the SDLC.
Validate Agentic AI solutions, AI-driven workflows, conversational interfaces, and intelligent automation use cases.
Establish CI/CD-integrated automated testing pipelines.
Drive test strategy, test planning, defect management, and release readiness assessments.
Mentor and lead a globally distributed QA team including offshore engineers.
Define quality metrics, automation KPIs, and provide executive-level reporting.
Participate in Agile ceremonies and provide quality leadership for multiple scrum teams.

Required Skills

Test Automation
Strong expertise in Playwright.
Hands-on experience with TypeScript or JavaScript.
Experience building automation frameworks from scratch.
Cross-browser and cross-platform testing experience.
UI, API, and integration test automation expertise.

API & Backend Testing
REST API testing.
Postman/Newman.
Contract testing and service virtualization.
Microservices testing experience.

CI/CD & DevOps
Jenkins, GitHub Actions, Azure DevOps, or similar.
Test execution in CI/CD pipelines.
Docker and container-based testing experience preferred.
Good understanding of DevOps and shift-left testing practices.

Agentic AI / AI Validation
Experience testing AI-powered applications.
Understanding of LLM-based solutions, AI Agents, RAG systems, or Copilot-style applications.
Experience validating:
Agent workflows
Prompt orchestration
Multi-agent interactions
AI response quality
Guardrails and hallucination testing
Human-in-the-loop workflows

Leadership
Led teams of 5+ QA engineers.
Experience managing offshore teams and coordinating global delivery.
Strong stakeholder communication and status reporting skills.
Experience working directly with business and client leadership.

Preferred Qualifications
Insurance or Financial Services domain experience.
Experience testing digital portals, mobile applications, or customer-facing platforms.
Exposure to Agent, Client, Partner, or Direct-to-Consumer digital ecosystems.
Experience with Accessibility Testing (WCAG).
Knowledge of performance testing tools such as JMeter or LoadRunner.
ISTQB or equivalent certification preferred.

Nice to Have
Experience with AI-assisted testing tools.
Experience testing Mobile/Web Digital Experience platforms.
Knowledge of cloud platforms (Azure/AWS).
Experience with analytics and observability tools

Key Skills

Education

Bachelor's degree