Description

You will lead the CMDB health, application/service mapping, and platform improvements for a critical engagement.

Responsibilities

• Implement CMDB Health Dashboards and CMDB 360 Map for approximately 600 Services & Applications.
• Drive platform improvements across ITOM, ITSM, PPM, and Service Catalog.
• Collaborate with cross-functional teams including IT, Ops, and Finance.
• Lead CMDB meetings and manage project milestones.
• Support integrations with third-party APIs and provide daily support/training for CI Analysts.

Required Skills

• 10+ years of ServiceNow development and CMDB expertise.
• Strong knowledge of ITIL, PPM workflows, and ServiceNow scripting (JavaScript, Glide, Flow Designer).
• Experience integrating multiple data sources via APIs.
• Experience leading ServiceNow implementations.
• Expertise in ITOM, ITSM, PPM, and Service Catalog.
• Must be local to Clark County, NV and meet onsite work requirements.

Key Skills

Education

Any Graduate