Description

You will lead technical planning, requirements gathering, and the end-to-end delivery of ServiceNow solutions.

Responsibilities

• Lead technical planning, estimation, development, testing, and project management phases.
• Architect and deliver ServiceNow solutions while serving as a technical mentor to the team.
• Drive continual improvement of services and provide technical leadership during development.
• Collaborate with team members of various experience levels to achieve project goals.
• Present technical concepts and documentation to both technical staff and high-level decision makers.

Required Skills

• 7+ years of ServiceNow development experience.
• Hands-on experience with multiple APM (Enterprise Architecture) implementations.
• Hands-on configuration of ITOM Discovery (on-premises and Cloud) and Service Mapping.
• Proficiency with Glide API and JavaScript on the ServiceNow platform.
• Experience integrating external systems using REST and SOAP.
• Solid understanding of CMDB and CSDM frameworks.
• Strong knowledge of Enterprise Architecture, Networking, and Cloud concepts.
• Experience working within Agile methodologies.
• Proven ability in client-facing or consulting roles.
• Strong foundation in Computer Science, including data structures, algorithms, and software design.

Preferred Skills

• Experience with ITSM and SPM (formerly ITBM).
• ServiceNow certifications: CSA, CIS-APM, CIS-ITOM Discovery, or CIS-Service Mapping.
• Enterprise Architecture certification such as TOGAF.

Key Skills

Education

Any Graduate