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Lead Support Engineer

Comviva

 

India

Posted On: 30+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Lead Support Engineer
Tenure: No Preference/Any
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Description

You will lead technical support and software development to ensure high-quality delivery and adherence to product SLAs.

Responsibilities

  • Drive technical conversations with internal and external stakeholders to align software delivery with business objectives.
  • Perform issue analysis, triaging, and resolution during test phases and production to meet SLAs.
  • Design software using Test-Driven Development to ensure extensibility and reusability.
  • Develop new APIs, interfaces, and application deployments using CI/CD pipelines.
  • Estimate effort for technical activities and manage delivery timelines.

Required Skills

  • 5+ years of professional programming experience with Java.
  • Proficiency in PL-SQL and SQL.
  • Experience designing software architecture using REST and SOAP web services.
  • Hands-on experience with frontend technologies including HTML5, CSS3, and JavaScript.
  • Knowledge of web standards and software engineering best practices.
  • Experience using source configuration tools like SVN and build creation tools.
  • Bachelor's degree in a relevant field.

Education

Bachelor's degree

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