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Lead Support Engineer

Laiba Technology

 

New York, NY, USA

Posted On: 3 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Lead Support Engineer
Tenure: Full-time Only
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Description

You will lead technical support for desktop environments and specialized trading applications.

Responsibilities

  • Manage desktop and laptop support for Windows 10, Windows 11, and M365 environments.
  • Handle installation, configuration, and troubleshooting of specialized trading applications.
  • Provide technical expertise for Bloomberg terminals and Bloomberg Office add-ins.
  • Resolve complex hardware and software issues to maintain user productivity.

Required Skills

  • 5+ years of professional technical support experience.
  • Expertise in Windows 10 and Windows 11 operating systems.
  • Hands-on experience managing Microsoft 365 (M365).
  • Deep knowledge of Bloomberg terminal and Bloomberg Office add-ins.
  • Proven ability in troubleshooting, configuration, and installation tasks.
  • Experience supporting specialized trading application software.
  • Bachelor's degree or equivalent graduate-level education.

Education

Any Graduate

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