Description

You will provide desktop computer support and assist with FIG projects within a hospital environment.

Responsibilities

• Support desktop, laptop, mobile devices, hardware, peripherals, and application software.
• Install and troubleshoot Windows and Mac operating systems, printers, and network connectivity.
• Deploy and configure workstations following documented procedures to meet security policies and department configurations.
• Execute hardware moves, including unplugging, lifting, and relocating IT equipment.
• Apply technical judgment to assist with the deployment and installation of IT client devices for infrastructure projects.

Required Skills

• 5+ years of experience in Desktop Support or Helpdesk roles.
• Hands-on experience with PC and printer hardware.
• Proficiency with Windows and Mac operating systems.
• Experience with application deployment and hardware installation.
• Ability to work in a hospital setting alongside medical staff and patients.
• Knowledge of NOCC Technician workflows.
• Proven ability to follow documented security and configuration procedures.

Preferred Skills

• Experience supporting IT infrastructure projects.

Key Skills

Education

Any Gradute