Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
Make decisions on technical changes and enhancements
Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals
Required Qualifications:
5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Strong experience in Java and Spring (Spring Boot) supporting production systems
Demonstrated ability to perform effective Root Cause Analysis (RCA)
Hands‑on experience with Splunk for monitoring and troubleshooting
Experience leading production operations, incident management, and system reliability
Desired Qualifications:
Strong communication skills and ability to lead technical discussions and drive resolution.
Proven expertise in RESTful services and microservices architecture