Description

You will act as the primary liaison between business units and technical organizations to solve complex problems through automated systems, directing analysis and preparing technical specifications for system changes.

Responsibilities

• Liaise with line of business partners, technology teams, and vendors to troubleshoot production support issues.
• Manage project schedules and deliverables while coordinating information flow between stakeholders.
• Provide Loan Accounting production support and testing support for vendor upgrades and enhancements.
• Guide less experienced staff and provide training to user groups to assess needs and recommend changes.

Required Skills

• 8+ years of experience in retail lending, syndicated lending, leasing, or a related financial domain.
• 9+ years of experience specifically with Loan IQ and commercial lending.
• Deep knowledge of the Loan IQ data model and the Loan IQ API set.
• Proven expertise in advanced SQL for developing complex queries and analyzing business data.
• Demonstrated experience with Agency Syndications and Loan Trading business processes.
• Experience working in Agile environments, including participating in Scrum ceremonies.
• Proficiency with defect tracking and testing software such as JIRA or ALM.
• Ability to elicit requirements, write user stories, document processes, and create test cases.

Preferred Skills

• 8+ years in a Loan IQ operational, testing, analysis, or production support role.
• Experience managing data conversion efforts and validation methodologies.

Key Skills

Education

Any Graduate