You will support legal operations by managing casework, conducting research, and coordinating client communications in a hybrid environment based in Nashville, TN.
Responsibilities
- Conduct client interviews to collect facts and compile case data for attorney recommendations.
- Manage casework timelines, including documentation and case resolution.
- Perform legal research, analyze legal papers, and draft legal documents.
- Determine individual and family eligibility for care programs.
- Coordinate and communicate schedules to internal and external clients.
- Extract and manage information across multiple databases.
Required Skills
- Bachelor’s or Associate degree.
- Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
- Strong verbal and written communication skills.
- Ability to prioritize tasks and meet deadlines with minimal supervision.
- Critical thinking and problem-solving capabilities.
- High attention to detail and organized note-taking skills.
- Experience working in a legal environment.
- Background in paralegal studies or customer service/call center experience.