Description

Support legal operations by managing case data, conducting client interviews, and coordinating schedules for internal and external stakeholders.

This role is on-site.

Responsibilities

• Conduct client interviews to collect facts and compile case data for attorney recommendations.
• Manage casework timelines, including documentation and case resolution tracking.
• Perform legal research, analyze legal papers, and draft legal documents.
• Determine individual and family eligibility for care programs.
• Coordinate and communicate schedules to internal and external clients.

Required Skills

• Bachelor’s or Associate degree in a relevant field.
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
• Experience working in a legal environment.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and meet deadlines with minimal supervision.
• Critical thinking and problem-solving capabilities.
• High attention to detail and organized note-taking skills.
• Background in paralegal studies or customer service/call center experience.
• 5+ years of professional experience.

Preferred Skills

• Experience extracting and managing information across multiple databases.

Key Skills

Education

Any Gradute