Description

You will operate as a Mainframe Developer supporting complex production environments.

Responsibilities

• Own escalation management, performing troubleshooting, analysis, research, and resolution using advanced query and programming skills.
• Manage application monitoring, service analytics, reporting, and production governance activities.
• Lead the resolution of 'production down' situations within SLA deadlines, including root cause analysis follow-up.
• Proactively contribute to Problem Management and identify, escalate, and address project issues and risks.
• Coordinate work delegation between offshore and onshore technical teams.

Required Skills

• 5+ years of hands-on development experience in COBOL.
• Proficiency with JCL, VSAM, DB2, CICS, IMS DB, IMS DC, MQ Series, and Easytrieve.
• Experience with Endeavor and IBM problem determination tools like File Manager and Fault Analyzer.
• Proven ability to manage incident resolution and production support rotations.
• Strong technical expertise to support multiple applications and build SME-level knowledge.
• Excellent problem-solving skills and an entrepreneurial attitude.
• Demonstrated ability to meet facilitation and discussion moderation requirements.
• Experience in production support and change configuration management.

Key Skills

Education

Any Gradute