Description

Experience •        5–8 years of experience as a mainframe application developer or senior support developer •        Experience supporting Customer Information Systems (CIS) in a utility environment •        Prior experience with Customer/1 (C/1) or similar utility CIS platforms Technical Skills •        Hands on development experience with: o        COBOL o        JCL o        CICS and/or IMS o        DB2 on z/OS •        Experience supporting batch and online processing in production environments •        Understanding of bill critical batch cycles and production schedules Domain & Communication Skills •        Strong understanding of utility billing and customer processes •        Ability to translate business requirements into technical solutions •        Effective communication with technical and non technical stakeholders •        Strong quality focus and ownership mindset Roles & Responsibilities •        Design, develop, and enhance functionality within the Customer/1 (C/1) application •        Implement business and regulatory requirements using standard mainframe development practices •        Perform impact analysis and code changes related to: •        Customer setup and maintenance •        Billing, bill calculation, and invoicing •        Adjustments, rebills, and billing exceptions •        Provide L2/L3 production support for Customer/1 applications •        Analyze and fix batch and online processing issues, including billing‑critical failures •        Support bill runs and ensure timely completion of customer and billing processes •        Participate in root cause analysis and implement long‑term fixes •        Work closely with business analysts and functional teams to clarify requirements •        Support testing phases (unit, system, UAT) and production releases •        Maintain application documentation and technical artifacts •        Follow defined change, release, and compliance processes

Key Skills

Education

Any Gradute