Description

• Strong hands-on experience in COBOL, JCL, DB2, CICS, VSAM.
• Handle Incident, Problem, Change, and Release Management activities.
• Coordinate with business users, onsite teams, and cross-functional support teams for issue resolution.
• Lead Major Incident Management (MIM) and bridge calls for critical production outages.
• Execute emergency fixes, production deployments, and validation activities.
• Experience in customer-facing roles and stakeholder communications

Key Skills

Education

Any Gradute