Description

You will oversee outsourced mainframe services and guide the internal team as the primary technical authority for z/OS environments.

This role is hybrid.

Responsibilities

• Provide technical oversight of vendor-managed mainframe operations and act as the escalation point for complex issues.
• Review daily operations, incidents, RCA, changes, and releases to ensure adherence to SLAs and ITIL processes.
• Validate vendor recommendations and provide expert guidance on z/OS, Sysplex, WLM, JES, and RACF.
• Oversee IMS (DB/DC), DB2 for z/OS, and CICS environments, reviewing system performance, capacity, availability, and stability.
• Identify risks, technical debt, and modernization opportunities while recommending improvements for automation and cost optimization.

Required Skills

• 15+ years of overall mainframe experience with 10+ years of strong hands-on expertise.
• Expert knowledge of z/OS, IMS, DB2, and CICS.
• Strong understanding of JCL, COBOL, and batch processing workflows.
• Experience managing or influencing vendor-managed or outsourced service environments.
• Ability to provide architectural input for upgrades, DR/BCP strategies, and future-state planning.
• Effective communication skills to convey technical insights clearly to leadership and stakeholders.

Preferred Skills

• Experience with mainframe modernization or optimization initiatives.
• Exposure to ITIL processes and change management frameworks.

Key Skills

Education

Any Graduate