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Mainframe Support Analyst
South Jordan, UT, USA
Posted On: 30+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Mainframe Support Engineer
Tenure: Contract - Corp-to-Corp
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Description
You will manage and support mainframe and distributed systems to ensure stable production operations.
Responsibilities
- Monitor, troubleshoot, and manage mainframe and distributed systems for rapid incident resolution.
- Handle production issues across COBOL, JCL, DB2, VSAM, and UNIX/Linux environments.
- Lead incident calls and coordinate real-time recovery updates across global teams.
- Manage ServiceNow tickets, job failures, and implement workflow improvements.
- Participate in global "follow-the-sun" support and on-call rotations.
Required Skills
- 5+ years of production support experience.
- Proficiency with COBOL, JCL, DB2, VSAM, and UNIX/Linux.
- Experience with scripting languages including Shell, Python, Perl, and JavaScript.
- Knowledge of ITIL frameworks.
- Strong analytical and debugging capabilities.
- Experience using incident management tools.
- Bachelor's degree in Computer Science or a related field.
Education
Bachelor's degree
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