Description

Key Responsibilities

• Administer and support Microsoft Exchange Online environments.
• Configure and manage mailboxes, distribution groups, shared mailboxes, and mail flow.
• Plan and execute migrations from on-premises Exchange or third-party email platforms to Exchange Online.
• Configure email security, anti-spam, anti-malware, and compliance policies.
• Troubleshoot mail delivery, authentication, and connectivity issues.
• Manage Exchange Online Protection (EOP) and Microsoft Defender for Office 365 features.
• Monitor system performance and ensure high availability and service reliability.
• Collaborate with IT teams and business stakeholders to support Microsoft 365 initiatives.
• Document configurations, processes, and operational procedures.

Required Skills

• 3–8+ years of experience in Microsoft 365 administration.
• Strong hands-on experience with Exchange Online.
• Experience with Microsoft 365 Admin Center and Exchange Admin Center.
• Knowledge of email migration tools and migration best practices.
• Understanding of Azure Active Directory (Microsoft Entra ID), identity, and authentication.
• Experience with PowerShell scripting for administration and automation.
• Familiarity with mail routing, DNS records (MX, SPF, DKIM, DMARC), and email security.
• Strong troubleshooting, communication, and customer support skills.

Preferred Skills

• Experience with Microsoft Teams and SharePoint Online administration.
• Knowledge of Microsoft Purview compliance and data governance features.
• Experience with hybrid Exchange environments.
• Microsoft 365 Certified: Messaging Administrator Associate or related certifications are a plus

Key Skills

Education

Bachelor's degree