Description

You will provide hands-on technical support and administration for Microsoft 365 and SharePoint environments.

This role is hybrid.

Responsibilities

• Set up and maintain SharePoint sites, folders, and permissions for internal departments.
• Support end-users with Microsoft 365 tools including Outlook, Teams, and OneDrive.
• Build simple automation flows using Power Automate to streamline document-based processes.
• Troubleshoot common issues and serve as the primary point of contact for day-to-day support.
• Ensure data security and file access protocols are followed.

Required Skills

• 5+ years of experience in technical support roles.
• Strong proficiency with SharePoint, including permissions, lists, and libraries.
• Direct experience using Power Automate for workflow automation.
• Hands-on expertise with Microsoft 365 tools: Outlook, Teams, and OneDrive.
• Proven ability to support non-technical users across different departments.
• Experience managing document-based workflows and file access protocols.
• Any Graduate degree.

Preferred Skills

• Experience working with document-heavy workflows in legal, academic, or compliance environments.
• Familiarity with Slack or similar internal messaging tools.

Key Skills

Education

Any Graduate