Description

Key Responsibilities
Solution Design & Architecture
• Lead discovery workshops and convert business requirements into Copilot Studio solution designs.
• Design enterprise-grade copilots, virtual assistants, and AI agents using Microsoft Copilot Studio.
• Define architecture patterns, integration approaches, security controls, and governance frameworks.
• Establish reusable components, accelerators, and best practices for AI solution delivery.
Development & Technical Leadership
• Lead the development of conversational AI solutions using Microsoft Copilot Studio.
• Design and develop custom topics, agent instructions, skills, plugins, connectors, and integrations.
• Build intelligent workflows using Power Automate, Power Apps, and Azure services.
• Integrate enterprise applications using Dataverse, REST APIs, Microsoft Graph API, Azure Functions, and third-party platforms.
• Conduct code reviews and ensure adherence to development standards.
• Provide technical mentorship and guidance to developers and citizen developers.
AI & Agentic Solutions
• Lead implementation of Generative AI, Agentic AI, Retrieval-Augmented Generation (RAG), and multi-agent architectures.
• Configure enterprise knowledge sources including SharePoint, Dataverse, Azure AI Search, ServiceNow, and other business systems.
• Design orchestration strategies using topics, tools, connectors, MCP integrations, and agent flows.
• Optimize agent performance, prompt design, and response quality.
Governance, Security & Compliance
• Establish AI governance, security, compliance, and responsible AI practices.
• Implement DLP policies, access controls, authentication, and authorization mechanisms.
• Define operational procedures, deployment standards, and lifecycle management processes.
• Ensure solutions comply with organizational and regulatory requirements.
Delivery & Stakeholder Management
• Work closely with business stakeholders, architects, delivery managers, and customers.
• Lead Proof of Concepts (PoCs), Minimum Viable Products (MVPs), and enterprise implementations.
• Support effort estimation, solution planning, and technical proposal creation.
• Drive adoption, knowledge transfer, and enablement programs.
________________________________________
Required Skills & Qualifications
Technical Skills
• Strong hands-on experience with Microsoft Copilot Studio.
• Expertise in Power Platform (Power Apps, Power Automate, Dataverse).
• Experience with Microsoft 365 and Azure services.
• Knowledge of Azure OpenAI, Azure AI Search, and Generative AI concepts.
• Strong understanding of LLMs, Prompt Engineering, Agentic AI, and RAG architectures.
• Experience with REST APIs, Microsoft Graph API, and custom connector development.
• Proficiency in one or more programming languages: C#, Python, JavaScript, or PowerShell.
• Experience with DevOps, CI/CD pipelines, and solution deployment.
Leadership Skills
• Technical team leadership and mentoring experience.
• Strong stakeholder management and customer-facing skills.
• Excellent analytical, troubleshooting, and problem-solving capabilities.
• Ability to lead workshops, architecture discussions, and solution reviews.
Preferred Certifications
• Microsoft Certified: Power Platform Solution Architect Expert
• Microsoft Certified: Power Platform Developer Associate
• Microsoft Copilot Studio Certifications
• Azure AI Engineer Associate
• Azure Solutions Architect Expert

Key Skills

Education

Bachelor's degree