Description

You will perform rigorous testing and validation for large-scale integrated tolling back-office operations.

Responsibilities

• Create, execute, and document test plans and scripts within the ADO system.
• Test all system modules including Account Management, Case Management, Payments, Dispute Management, Dunning and Collections, Correspondence, and Invoicing.
• Review test scripts provided by vendors and conduct system stress testing to identify potential issues.
• Capture and maintain data, running reports to implement optimizations from an omnichannel customer perspective.
• Collaborate with the QC Lead to ensure quality control across the implementation.

Required Skills

• 5+ years of experience testing CRM Microsoft D365 for enterprise-level implementations involving microtransactions.
• 5+ years of experience testing entity customization, form design, views, business process flows, Power Automate, Logic Apps, workflows, and business process rules.
• Hands-on testing experience specifically for a tolling back-office system.
• 5+ years of experience with large-scale integrated solutions for tolling back-office operations.
• Proficiency in debugging issues using stack traces, Logic App log failures, and plugin profilers.
• Experience developing and executing system testing scripts for overall system implementations.
• Competency in ADO, System Testing, Test Planning, and Test Scripts.

Key Skills

Education

Any Graduate