Description

You will perform rigorous testing and validation for large-scale integrated tolling back-office operations. You will own the release pipeline by creating, executing, and documenting test plans and scripts within the ADO system.

Responsibilities

• Test all system modules including Account Management, Case Management, Payments, Dispute Management, Dunning and Collections, Correspondence, and Invoicing.
• Review vendor-provided test scripts and conduct system stress testing to identify potential issues.
• Capture and maintain data, running reports to implement optimizations from an omnichannel customer perspective.
• Collaborate with the QC Lead to ensure quality control across the implementation.
• Debug issues using stack traces, Logic App log failures, and plugin profilers.

Required Skills

• 5+ years testing Microsoft D365 CRM for enterprise-level implementations involving microtransactions.
• 5+ years testing entity customization, form design, views, business process flows, Power Automate, Logic Apps, workflows, and business process rules.
• Hands-on testing experience specifically for a tolling back-office system.
• 5+ years with large-scale integrated solutions for tolling back-office operations.
• Experience developing and executing system testing scripts for overall system implementations.
• Proficiency in ADO, System Testing, Test Planning, and Test Scripts.

Key Skills

Education

Any Graduate