You will design, configure, and optimize Microsoft Dynamics 365 CRM solutions to meet business objectives.
Responsibilities
- Develop clear, detailed user stories translating business needs for offshore development teams.
- Gather, analyze, and validate business requirements through client discussions.
- Present solutions and facilitate feedback sessions with client personnel.
- Collaborate with developers, testers, and project managers on solution delivery.
- Maintain detailed documentation for requirements, configurations, and workflows.
Required Skills
- 5+ years of experience with Microsoft Dynamics 365 CRM.
- Functional configuration experience within Dynamics.
- Experience configuring workflows, entities, forms, and dashboards in D365 CRM.
- Ability to translate business requirements into technical specifications.
- Strong ability to write structured user stories.
- Proven interpersonal and communication skills for client engagement.
- Familiarity with Dynamics.