Description

You will design, configure, and optimize Microsoft Dynamics 365 CRM solutions to meet business objectives.

This role is on-site.

Responsibilities

• Design and configure Dynamics 365 CRM solutions, including workflows, entities, forms, and dashboards.
• Translate business needs into clear, detailed user stories for offshore development teams.
• Gather, analyze, and validate business requirements through direct client discussions.
• Present solutions and facilitate feedback sessions with client personnel.
• Collaborate with developers, testers, and project managers to ensure successful solution delivery.

Required Skills

• 5+ years of experience with Microsoft Dynamics 365 CRM.
• Functional configuration experience within Dynamics.
• Ability to translate business requirements into technical specifications.
• Strong ability to write structured user stories.
• Proven interpersonal and communication skills for client engagement.
• Familiarity with Dynamics ecosystem.

Preferred Skills

• Experience maintaining detailed documentation for requirements, configurations, and workflows.

Key Skills

Education

Any Gradute