Description

You will design, develop, and maintain Microsoft Dynamics 365 CRM solutions, owning incident resolution and system integrity.

This role is remote.

Responsibilities

• Analyze, design, and implement CRM components using business rules, process flows, and synchronous workflows.
• Develop custom plugins, JavaScript, and jQuery for form load, save, and status change events.
• Create custom web pages using HTML, CSS, and XML to extend out-of-the-box CRM functionality.
• Manage deployments between environments using Azure DevOps and solution exports/imports.
• Perform root cause analysis (RCA) for incidents, propose workarounds, and resolve defects.

Required Skills

• 8-10 years of experience working on Microsoft Dynamics CRM.
• Strong knowledge of Microsoft Dynamics 365 CRM Sales processes.
• Hands-on experience with Dynamics CRM workflows, JavaScript, and Plugins.
• Proficiency in Microsoft Power Automate.
• Experience with Out-of-Box features: Business rules, Business Process flows, and Synchronous Workflows.
• Ability to customize MS Dynamics 365 forms and ribbons.
• Proficiency in HTML, CSS, and XML.
• Experience deploying solutions via Azure DevOps.

Preferred Skills

• Excellent analytical and communication skills for stakeholder collaboration.
• Experience with application support and troubleshooting in CRM environments.

Key Skills

Education

Any Graduate