Description

Responsibilities

• Understand business requirements and develop AI algorithms, models, and programs to solve complex problems.
• Drive innovative applications of AI tools and techniques across multiple domains.
• Research and optimize AI technologies to enhance efficiency and accuracy in data analysis and automation.
• Utilize Microsoft D365 Platform tools, including Microsoft Copilot Studio, to develop and customize AI solutions.
• Design, configure, and deploy custom AI conversational agents and enhance the Copilot experience.
• Integrate D365 with Azure OpenAI, cognitive services, and external knowledge bases for improved responses.
• Optimize Copilot performance through prompt engineering and AI interaction monitoring.
• Customize forms, solutions, and sitemap within Microsoft Dynamics 365.
• Optimize Copilot performance through prompt engineering, topic configuration, and continuous monitoring of AI interactions.
• Handle all aspects related to form customization, such as adding Tabs, Sections, Sub-grid, Web Resources, iFrame, Navigation Map Customization, and Ribbons Customization.
• Manage solutions and sitemap customizations.
• Utilize C#, JavaScript, and the XRM model for JS, including OData calls through JS.
• Engage in plug-in development and custom workflow development, including Business Process Flows (BPF).
• Participate in CRM Portal Development and other custom portal development.
• Integrate with Azure services through Power Automate, Logic Apps, Azure Functions, and Web APIs.
• Participate in Agile processes and provide feedback for continuous improvement.
• Perform debugging, unit testing, and quality assurance

Experience Required

• 3 to 5 years of experience in a relevant field. Hands-on experience with Microsoft Dynamics 365 tools and development.
• 5+ years of experience in C#, JavaScript, ASP.NET.
• 5+ years of experience with Microsoft Dynamics 365.
• 5+ years of experience with GitHub or git-based source control.
• 2+ years of hands-on experience with Microsoft Copilot Studio and integrating AI capabilities within D365.
• Strong understanding of generative AI concepts and prompt engineering.
• Experience with Azure OpenAI, Azure Cognitive Services, or Microsoft AI SDKs is highly preferred.

Education

• Bachelor's Degree in a relevant field

Key Skills

Education

Bachelor's degree