Description

Complete Description:

• Experience implementing Microsoft Dynamics 365 CRM-based business solutions.
• This position is responsible for the provisioning, development and maintenance of Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM Best Practices, entities/tables, workflows, configurations, business process flows, portals, custom development, integration development, Reporting, Dashboards, Web Resources, CRM Solutions File Management, and developing custom applications using the xRM framework.
• The person should be an expert at Dynamics 365 CRM configurations and only utilize custom code when absolutely required.
• Strong background in the planning, designing, installing, configuring, and customizing of relational data modeling of Dynamics CRM solutions that are innovative, while observing best practices in regards to supported extensions of the platform.
• Work with business users to help them improve their processes and systems. Assess processes, determine requirements and deliver recommendations, design documentation and reports. Engage with business users to understand how changes to process, services and software can improve efficiencies and add value. Conduct research and analysis in order to come up with solutions to business problems and help to introduce these recommendations. Must articulate those ideas but also balance them against what’s technologically feasible and functionally reasonable.

Experience:

• Ability to communicate effectively in both spoken and written English.

Required Experience:

• 2+ years of experience with Microsoft Dynamics 365 configuration and custom code.
• 5+ years of experience with Microsoft Dynamics CRM as a developer.
• Significant knowledge of Dynamics 2016/365 CRM, and the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions, including SharePoint.
• Experience in customizations utilizing custom code in C#.NET, JavaScript, HTML and SQL Server, including XrmToolBox, plug-ins, ribbon workbench, scripting and form creation.
• Experience with the CRM API, web services REST/ODATA and SOAP endpoints.
• Experience in creating and registering add-ins with custom C# code.
• The ability to convey knowledge to both developers and business users to balance the use of native (OOB) features and the appropriate use of custom development.
• Understanding of the Dynamics 2016/365 CRM data model and at least 3 years designing, creating, customizing and configuring Dynamics 2016/365 CRM solutions, including innovative module solutions using both core CRM capabilities as well as custom xRM solutions.
• Extensive experience setting up and configuring Dynamics 2016/365 CRM with O365Experience with Dynamics 365 Field Operations modules.
• Expertise in Business Process Flows (BPFs), out-of-the box workflows and custom workflows, forms, views and reports.
• Knowledge of and ability to configure business units, security groups, teams, roles and web roles.
• SSRS development for custom reporting.
• Troubleshoot Dynamics CRM errors and performance related issues.
• Creating and maintaining task, knowledge transfer and FAQ documentation

Key Skills

Education

Any Graduate