Description

Key Responsibilities

• Lead end-to-end solution architecture for Microsoft Dynamics 365 implementations and transformation programs.
• Define solution blueprints, architecture standards, integration patterns, and governance frameworks.
• Translate business requirements into scalable Dynamics 365 and Power Platform solutions.
• Design and oversee integrations between Dynamics 365, Azure services, SAP, ERP systems, contact center platforms, and third-party applications.
• Provide technical leadership to development, testing, and implementation teams.
• Conduct architecture reviews and ensure adherence to security, compliance, and best practices.
• Define data migration, master data management, and reporting strategies.
• Collaborate with project managers and business leaders on estimation, planning, risk management, and solution roadmaps.
• Support presales activities, solution demonstrations, technical proposals, and RFP responses.
• Mentor technical teams and establish architecture governance across multiple projects.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.
• 10 to 15 years of IT experience with focused on Microsoft Dynamics 365 architecture.
• Strong expertise in:
  • Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing)
  • Power Platform (Power Apps, Power Automate, Power BI)
  • Dataverse
  • Azure Integration Services
  • Azure DevOps
  • Microsoft Entra ID (Azure AD)
  • REST APIs and Integration Patterns
• Experience with enterprise-scale digital transformation programs.
• Strong understanding of Agile, DevOps, and ALM practices.
• Excellent stakeholder management and communication skills.

Preferred Qualifications

• Microsoft Certified:
  • Power Platform Solution Architect Expert
  • Dynamics 365 Customer Experience Analyst Associate
  • Azure Solutions Architect Expert
• Experience within Insurance, Healthcare, Financial Services, or Public Sector domains.
• Experience leading global delivery teams and managing multiple concurrent projects.

Technical Skills

• Microsoft Stack
• Dynamics 365 CE
• Power Platform
• Power BI
• Dataverse
• Azure Functions
• Logic Apps
• API Management
• Service Bus
• Azure DevOps

Key Skills

Education

Bachelor's degree