Lead functional design and configuration for Microsoft Dynamics 365 implementations, bridging business needs with technical execution.
Responsibilities
- Analyze business requirements and validate fitment against Dynamics 365 capabilities.
- Configure and customize Dynamics 365 modules including Sales, Marketing, and Field Services.
- Prepare detailed functional documentation and design specifications.
- Lead functional design discussions with clients and align business stakeholders with technical teams.
Required Skills
- 10+ years of experience in Microsoft Dynamics CRM.
- Deep functional expertise in Dynamics 365 Sales, Marketing, and Field Services.
- Strong knowledge of Dynamics 365 customizations and configurations.
- Ability to interpret best practices and apply them to client solutions.
- Experience preparing functional documentation and leading design workshops.
Preferred Skills
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 5+ years of tenure in current or similar consulting roles.