Description

Lead functional design and configuration for Microsoft Dynamics 365 implementations, bridging business needs with technical execution.

Responsibilities

  • Analyze business requirements and validate fitment against Dynamics 365 capabilities.
  • Configure and customize Dynamics 365 modules including Sales, Marketing, and Field Services.
  • Prepare detailed functional documentation and design specifications.
  • Lead functional design discussions with clients and align business stakeholders with technical teams.

Required Skills

  • 10+ years of experience in Microsoft Dynamics CRM.
  • Deep functional expertise in Dynamics 365 Sales, Marketing, and Field Services.
  • Strong knowledge of Dynamics 365 customizations and configurations.
  • Ability to interpret best practices and apply them to client solutions.
  • Experience preparing functional documentation and leading design workshops.

Preferred Skills

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • 5+ years of tenure in current or similar consulting roles.

Education

Bachelor's degree