Description

You will lead the architecture, design, and implementation of Dynamics 365 CRM solutions.

Responsibilities

• Translate business requirements into well-architected solutions that leverage the platform and its products.
• Lead data-centric discussions and discovery meetings to define solution roadmaps.
• Partner with enterprise architecture teams to integrate Dynamics into the overall platform strategy.
• Manage final requirements, create implementation plans, and guide businesses through project lifecycle stage gates.
• Provide technical leadership and continuous training to ensure business processes remain within established boundaries.

Required Skills

• 5 to 8+ years of Microsoft 365 CRM consulting experience or comparable work with Salesforce, Oracle, or other enterprise CRM solutions.
• 5+ years of experience developing application architecture roadmaps and reference architectures.
• Proficiency in Dynamics 365 CRM and the Power Platform (Power Automate, Power BI, Power Apps).
• Hands-on experience with SQL, SQL Reporting Services, and SmartConnect.
• Strong ability to develop business process diagrams and technical documentation.
• Experience in planning and design around organizational, business, and technical requirements.
• Proficiency with MS Office, Visio, and Tibco Cloud Connect.
• Ability to perform effort estimations and develop project plans for project managers.

Preferred Skills

• Experience working within a Field Service business or environment.
• Bachelor's Degree in Management Information Systems or Computer Science.

Key Skills

Education

Any Graduate