Description

Act as the technical liaison between functional SMEs and offshore development teams for the D365 Child Welfare application.

Responsibilities

• Write and refine functional and technical user stories across Intake, Investigation, Case Management, Services, Providers, Finance, and Reporting modules.
• Interface daily with offshore developers and US-based Architects to clarify requirements and align on technical possibilities.
• Perform hands-on configuration within D365, including data modeling and scripting.
• Create UI mock-ups and screens to solve interface problems.
• Conduct demos and walkthroughs of completed sprint work for stakeholders.

Required Skills

• 5+ years of experience in technical product ownership or similar roles.
• Hands-on D365 configuration experience, specifically with data modeling and scripting.
• Experience with target mapping and reporting requirements.
• Proficiency with Azure DevOps or Jira for Agile project management.
• Ability to create UI mock-ups and resolve user interface issues.
• Working knowledge of Child Welfare systems, CCWIS, WIW, or Health and Human Services (HHS) environments.
• Experience managing case management workflows within Dynamics.
• Ability to travel to Washington D.C. up to 4 days per month.

Key Skills

Education

Any Graduate