Description

Lead advanced Microsoft Intune management and serve as the L3 escalation point for complex device issues. Own the migration from SCCM to Intune and optimize the environment for scalability and Zero Trust alignment.

Responsibilities

• Perform root cause analysis and resolve complex enrollment failures, policy conflicts, and compliance issues across Windows, iOS, Android, and macOS.
• Lead SCCM to Intune migration, translating Configuration Baselines and GPOs into Intune configuration and app protection profiles.
• Design, implement, and optimize Intune policies for security, performance, and organizational standards.
• Manage end-to-end device lifecycles, including Autopilot, Android Enterprise, patching, and application deployment.
• Mentor L1/L2 support engineers and maintain technical documentation and runbooks.

Required Skills

• 5+ years of experience in endpoint management and support.
• Expert-level knowledge of Microsoft Intune administration and troubleshooting.
• Deep understanding of Windows, iOS, Android, and macOS device management.
• Proficiency in Microsoft Graph API and PowerShell for automation and reporting.
• Experience migrating workloads from SCCM to Intune.
• Strong grasp of Conditional Access, BitLocker, and Defender for Endpoint.

Preferred Skills

• Experience with Zero Trust architecture implementation.
• Background in legacy SCCM administration and GPO migration.

Key Skills

Education

Any Graduate