Description

Position Description: : WEX Engineer (Power Apps, Power Automate)

Responsibilities:
Design, integrate, deploy, operate, and continuously improve workplace solutions aligned with the Office Strategy.
Develop and maintain Power Apps–based applications and forms to support employee self‑service and operational workflows .
Build automations using Power Automate, including approvals, notifications, data synchronization, and system orchestration.
Design and deliver Power BI dashboards and reports covering office analytics, adoption, usage, KPIs, and sentiment.
Integrate solutions with enterprise identity and security controls (e.g., Azure AD, SSO, MFA) and define roles and access models.
Create and maintain comprehensive technical and operational documentation (HLD/LLD, integration approaches, runbooks, deployment and onboarding/offboarding guides, security and privacy considerations).
Work with vendors and internal teams to validate solutions, run PoCs where required, and ensure production readiness.
Act as an L3 support contributor, coordinating with internal teams and vendors to resolve incidents and service degradations.
Leverage AI/ML capabilities (where relevant) to enhance automation, insights, and user experience
 

Must-Have Skills:
Workplace Solutions: Design, integration, deployment, and operation of cloud/SaaS workplace platforms aligned with enterprise workplace strategy.
Reporting & Analytics: Design and delivery of dashboards and KPIs covering adoption, usage, sentiment, and operational performance
Power Platform Expertise: Strong hands‑on experience with Power Apps, Power Automate, and Power BI for application development, automation, and analytics
Solution Design & Delivery: Ability to translate business requirements into production‑ready solutions, including HLD/LLD, integration design, and deployment planning
Service Operations & L3 Support: End‑to‑end ownership of service operations: monitoring, performance and capacity management, incident and problem management, and escalation handling
Security, Identity & Compliance: Integration with enterprise identity and access management (Azure AD, SSO, MFA), role design, and adherence to security and privacy standards
Vendor & Stakeholder Management: Collaboration with vendors and internal teams for PoCs, solution validation, production readiness, and incident resolution
 

Good-to-Have Skills
Documentation & Knowledge Management: Creation and maintenance of technical and operational documentation: runbooks, deployment guides, onboarding/offboarding procedures, and operational manuals
KPI Definition & Service Measurement: Defining success metrics and maturity indicators for adoption, usage, and service quality
Risk & Readiness Management: Support for production readiness, operational risk identification, and continuity planning
AI & Intelligent Workplace Enablement (Added Advantage): Leveraging AI/ML capabilities to enhance insights, automation, and employee experience
Process Improvement & Continuous Optimization: Identifying operational inefficiencies and driving continuous improvement initiatives
Product Advocacy & Enablement: Acting as a product ambassador, supporting adoption, sharing best practices, and addressing stakeholder queries on digital workplace services
Agile and scaling Agile methodologies (SAFe).
 

Key Skills

Education

Any Graduate