Description

You will provide specialized support for middleware and containerized environments, managing OpenShift clusters and troubleshooting critical incidents.

This role is on-site.

Responsibilities

• Perform root cause analysis and triage critical incidents escalated from L1 to L2 during EST business hours.
• Manage cluster storage and persistent volumes within the OpenShift environment.
• Develop and maintain operational run books for business-critical operations.
• Handle security patching, maintenance, and API connectivity issues for supported applications.
• Manage ITSM ticket prioritization and documentation.

Required Skills

• 5+ years of experience in a support or engineering role.
• Proficiency in Red Hat Enterprise Linux administration with OpenShift.
• Experience with Kubernetes and AWS Administration.
• Hands-on experience with Splunk and Dynatrace for monitoring and analysis.
• Knowledge of CI/CD tools including Jenkins, JFrog, and Git.
• Familiarity with DevOps tooling for containerized application deployment.
• Experience supporting applications built with Java or .NET.

Preferred Skills

• Experience with complex distributed systems architecture.
• Strong background in Linux system administration.

Key Skills

Education

Any Gradute