Description

You will design and oversee Microsoft Dynamics 365 CRM solutions to meet business requirements.

Responsibilities

• Design and implement CRM solutions using Microsoft Dynamics 365.
• Develop architecture plans covering system integration, data migration, and customization strategies.
• Collaborate with IT, sales, and customer service teams to ensure implementation and adoption.
• Identify and resolve project issues, conflicts, and dependencies through proactive risk management.
• Monitor project performance and provide status updates, documentation, and reports to stakeholders.

Required Skills

• Minimum 10 years of experience in CRM architecture and implementation.
• Deep expertise in Microsoft Dynamics 365.
• Proven track record designing large-scale, complex CRM solutions.
• Strong understanding of system integration and data migration strategies.
• Proficiency with Microsoft Project, Jira, and Asana.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Ability to manage multiple projects and influence stakeholders at all levels.

Preferred Skills

• Master’s degree in a related field.
• Relevant certifications in Microsoft Dynamics 365 or CRM architecture.

Key Skills

Education

Any Graduate