Description

Key Responsibilities

Dynamics 365 Development & Customization

• Design, develop, customize, and implement Microsoft Dynamics 365 CRM/CE solutions.
• Configure entities, forms, views, dashboards, business process flows, workflows, and security roles.
• Develop custom plugins, workflow activities, custom actions, and JavaScript components.
• Customize Dynamics 365 applications using C#, .NET, JavaScript, TypeScript, and Power Platform tools.
• Extend Dynamics functionality using PCF (PowerApps Component Framework) controls.
• Perform environment configuration and solution management across Dev, QA, UAT, and Production.
• Work closely with business users to understand functional requirements and translate them into technical solutions.

Power Platform Development

• Build and maintain Power Apps (Canvas and Model-Driven Apps).
• Develop Power Automate workflows and approval processes.
• Create dashboards and reports using Power BI.
• Implement Dataverse solutions and business rules.
• Integrate Power Platform solutions with enterprise systems.
• Administer and manage Power Platform environments, solutions, connectors, and Governance policies.
• Monitor and maintain Power Platform security, access controls, licensing, and compliance settings.
• Support deployment, backup, restore, and environment lifecycle management activities.
• Manage user onboarding, user setup, role assignments, and access provisioning.
• Support system audits, governance standards, and compliance requirements.

Integration & API Development

• Design and develop integrations between Dynamics 365 and external applications.
• Build REST/SOAP API integrations using Azure Logic Apps, Azure Functions, and Service Bus.
• Work with middleware and third-party integration tools.
• Implement secure authentication and authorization mechanisms.
• Support real-time and batch integrations.

Data Management & Migration

• Perform data migration activities using SSIS, KingswaySoft, Dataflows, or custom ETL processes.
• Ensure data integrity, validation, and cleansing during migrations.
• Support master data management initiatives.
• Optimize SQL queries and database performance.

Application Support & Maintenance

• Troubleshoot and resolve production incidents and application issues.
• Perform root cause analysis and implement permanent fixes.
• Monitor application performance and recommend improvements.
• Support upgrades, patches, and release deployments.
• Ensure adherence to security, compliance, and governance standards

Key Skills

Education

Bachelor's degree