Description

You will design and implement enterprise-scale CRM solutions and related technologies.

Responsibilities

• Lead the analysis, design, and implementation of large-scale CRM projects.
• Interface with key stakeholders, including C-level executives and technical teams.
• Implement complex CRM solutions involving integrations, web services, and PowerPlatform.
• Participate in and lead pre-sales engagements.
• Manage project delivery using Waterfall or Agile methodologies.

Required Skills

• 5+ years of experience in CRM analysis, design, and implementation.
• Hands-on experience with Dynamics 365 and PowerPlatform.
• Proficiency with Web Services, SQL query, and database tools.
• Experience with SSIS, Scribe, or other ETL tools.
• Strong understanding of sales, marketing, and customer service business processes.
• Ability to travel up to 50%.
• Bachelor's Degree or 5+ years of demonstrable working experience.
• Strong analytical, written, and verbal communication skills.

Preferred Skills

• Experience with Visual Studio (TFS, SSRS), Marketing Automation, and Business Intelligence.
• Knowledge of FetchXML, JavaScript frameworks, C#/ASP.NET, and web services.
• CRM integration experience with ERP applications such as Dynamics AX, Oracle, Sage, or SAP.

Key Skills

Education

Any Graduate