Description

Lead technical implementations and administration for Microsoft Dynamics 365 environments.

This role is on-site.

Responsibilities

• Configure, customize, and extend Microsoft Dynamics 365 using plugins, custom workflow activities, and web resources.
• Manage system administration, security models, access control, and deployment processes.
• Develop integrations using web services (REST/SOAP), CRM Web API, and messaging tools like NServiceBus.
• Oversee application support, ticket management via ServiceNow, and adherence to SLAs.
• Design and build custom SSRS reports and business process flows.

Required Skills

• 6+ years of experience working with Microsoft Dynamics 365 modules and architecture.
• Deep expertise in D365 Entities, Workflows, and configuration.
• Proven experience as a Microsoft Dynamics System Administrator.
• Proficiency in .NET technologies including WCF, SSIS, SSRS, and SQL Server.
• Strong hands-on experience with JavaScript (OData/REST) for CRM extensions.
• Experience implementing CRM integrations via web services.
• Practical knowledge of Agile development methodologies.
• Background in help desk, ticket management, and ServiceNow.

Preferred Skills

• Ability to manage multiple stakeholders and cross-functional priorities.

Key Skills

Education

Any Graduate