About the job

We are looking for MuleSoft Engineer for one of our clients in Singapore. The Ideal Candidate will have the strong experience in MuleSoft development/support.

Key Responsibilities

Production Support (L2/L3)

Act as L2/L3 escalation point for MuleSoft API incidents, performing root cause analysis (RCA) on unknown errors and failures and driving permanent fixes
Monitor API health and performance using MuleSoft-native tools and dashboards (e.g., Anypoint Monitoring, Kibana) to proactively identify degradation before it impacts business
Perform capacity planning and performance management for production API workloads
Support administration of the API Management platform (Anypoint Platform), including environment configuration and access management
Deploy APIs across environments (Dev → QA → Production) following release management best practices
Maintain existing MuleSoft APIs, including bug fixes, minor enhancements, and error-handling improvements
Apply understanding of MuleSoft's 3-tiered architecture (Experience–Process–System layer APIs) when diagnosing issues or making changes.

Required Experience

7+ years in IT with hands-on MuleSoft development/support experience (MuleSoft Certified Developer preferred)
Demonstrated experience in API-led connectivity and the Experience-Process-System layer model
Strong troubleshooting and RCA skills in a production support environment
Experience with API security policies (Client ID/Secret, OAuth, etc.)
Working knowledge of SQL, stored procedures, and database performance considerations
Familiarity with monitoring/observability tools (Hawtio, Jolokia, Kibana, or equivalent)
Experience with Agile/Scrum delivery using JIRA