Description

About the Role.
We are looking for a skilled .NET Application Support Engineer to join our Technology & Engineering team!
In this role, you will support critical applications, resolve complex customer issues, and collaborate with cross-functional teams to deliver secure, reliable, and high-performing solutions.

 What You’ll Do
 Act as the point of contact for escalated or complex customer issues
 Analyze production issues and provide application maintenance support
 Determine and prioritize maintenance tasks: bug fixes, performance tuning, and security updates
 Track team performance and implement solutions to improve service levels and customer satisfaction
 Identify process improvement opportunities and create workflows/training materials
 Collaborate with other departments to ensure smooth information flow
 Manage work queues and ensure compliance with policies and audit requirements

Required Qualifications
 Strong hands-on experience with .NET Framework
 Proven experience building WebAPI solutions
 Proficiency with SQL Server
 Strong hands-on experience with Azure Cloud Services

Preferred Skills (Nice to Have)
 Experience with CI/CD pipelines and DevOps practices
 Knowledge of cloud-native and serverless architecture
 Familiarity with Agile methodologies (Jira, Azure DevOps)
 Strong problem-solving skills and ability to work independently
 Excellent communication and collaboration skills

Key Skills

Education

Any Graduate