Description

Responsibilities

• Monitor application health, jobs, interfaces, and alerts
• Triage and resolve production incidents within SLA
• Perform first-level troubleshooting for .NET, Angular, and Appian applications
• Support scheduled jobs, batch processes, APIs, and file transfers
• Execute approved service requests and configuration changes
• Perform SQL data validation and basic production data analysis
• Validate application functionality after deployments and patching
• Create and maintain operational documentation, runbooks, and knowledge articles
• Coordinate with L3 and client infrastructure teams for complex issues

Key Skills

Education

Any Graduate