Description

Job Description

Overview: We are looking for a hands-on Production Support Engineer with strong .NET full stack

development skills and experience supporting integration of APIs and GCP-based solutions.

Responsibilities,

• Manage production incidents, service requests, and root-cause analysis using tools like ServiceNow or Jira.
• Troubleshoot and enhance .NET/C# applications and REST APIs, ensuring reliability and compliance.
• Coordinate with DevOps, infrastructure, and product teams to resolve issues and improve release quality.
• Support and optimize Cerner API integrations and GCP deployments (Cloud SQL, Compute, Logging).
• Automate recurring issues and contribute to continuous improvement of monitoring and response processes.

Qualifications:

• 5+ years in .NET full-stack development and production support.
• Strong experience with Cerner APIs, GCP services, and incident management systems.
• Skilled in troubleshooting, coordination, and communication across teams.
• Knowledge of healthcare IT environments, CI/CD, and automation scripting preferred.
• Experience monitoring the performance of the apps using Dynatrace or any relevant tools

Key Skills

Education

Any Graduate