NetApp Engineer

You will manage and support NetApp storage environments with a focus on ONTAP systems.

Responsibilities

• Deploy and manage NetApp storage, primarily using ONTAP.
• Diagnose and resolve issues related to NetApp storage, connectivity, and performance.
• Coordinate the hardware RMA process, including the logistics of returning and replacing faulty components.
• Collaborate with NetApp support to escalate and resolve complex technical issues.
• Communicate technical updates to clients and maintain internal reporting.

Required Skills

• 3-7 years of experience in NetApp storage support.
• Hands-on experience with deploying and managing NetApp storage.
• Proficiency in troubleshooting storage and network infrastructure.
• Knowledge of storage protocols including NFS, CIFS, iSCSI, and FC.
• Experience with NetApp data protection solutions such as SnapMirror and SnapVault.
• Familiarity with network infrastructure related to storage.
• Ability to manage hardware return and replace processes.

Preferred Skills

• NetApp ASE2 or ASE3 (Authorized Service Engineer) certification.
• Additional storage or networking certifications such as NCDA or NCSA.