Description

You will manage and deploy NetApp storage systems, focusing on ONTAP environments.

This role is on-site.

Responsibilities

• Deploy and manage NetApp storage, primarily using ONTAP.
• Diagnose and resolve issues related to storage, connectivity, and performance.
• Coordinate hardware RMA processes, including logistics for returning and replacing faulty components.
• Collaborate with NetApp support to escalate and resolve complex technical issues.
• Communicate technical updates to clients and maintain internal reporting.

Required Skills

• 3-7 years of experience in NetApp storage support.
• Hands-on experience with NetApp ONTAP.
• Proficiency with storage protocols including NFS, CIFS, iSCSI, and FC.
• Knowledge of SnapMirror, SnapVault, and NetApp data protection solutions.
• Experience managing hardware return and replacement (RMA) processes.
• Understanding of network infrastructure related to storage.
• Any Graduate degree.

Preferred Skills

• NetApp ASE2 or ASE3 (Authorized Service Engineer) certification.
• Additional storage or networking certifications such as NCDA or NCSA.

Key Skills

Education

Any Graduate