Description

Key Responsibilities:

• Administer and support the NetSuite ERP environment.
• Analyze current business processes and identify gaps between legacy and newly implemented systems.
• Troubleshoot NetSuite, warehouse, and end-user issues, including RFSmart and handheld device support.
• Partner with finance, operations, and leadership teams to ensure system functionality aligns with business requirements.
• Recommend scalable solutions and process improvements while minimizing unnecessary customization.
• Assist with data validation, reporting, workflows, and ongoing system optimization.
• Evaluate and support integrations with third-party applications, including warehouse, eCommerce, shipping, and banking platforms.
• Develop and maintain reports, dashboards, and KPIs that improve business visibility and decision-making.
• Identify opportunities for automation and operational efficiency within NetSuite and connected systems.
• Serve as a trusted advisor to business leaders by proactively recommending improvements and best practices.

Required Qualifications:

• 3+ years of NetSuite administration or support experience.
• Experience supporting ERP implementations, migrations, or post-go-live optimization efforts.
• Strong understanding of accounting, operations, inventory, order management, and business processes.
• Ability to troubleshoot system issues and work cross-functionally with finance, operations, and IT teams.
• Experience with reporting, workflows, saved searches, and role-based administration.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications:

• RFSmart experience.
• Warehouse, distribution, manufacturing, or inventory-based industry experience.
• NetSuite SuiteFlow and SuiteAnalytics experience.
• System integration experience with eCommerce, shipping, logistics, or banking platforms.
• Exposure to SuiteScript or technical scripting concepts.
• Experience identifying and implementing process automation opportunities

Key Skills

Education

Bachelor's degree