Description

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 10 years of relevant experience.

• 10 + years relevant technical experience in Network support / operations
• Design, deploy, configure, and maintain Cisco Meraki solutions (MR access points, MS switches, MX security appliances, SDWAN).
• Monitor network health, performance, and security using the Meraki Dashboard and related tools.
• Troubleshoot and resolve complex issues across wireless, switching, and security domains within Meraki environments.
• Execute firmware upgrades, patching, and lifecycle management of Meraki devices.
• Implement and manage VLANs, site-to-site VPNs, SD-WAN, and routing protocols (e.g. OSPF.EIGRP,BGP).
• Advance Troubleshooting Knowledge on VLAN/VTP/STP/Port channel/HSRP/VRRP/GLBP/VSS & VPC
• Advance Troubleshooting Knowledge on Cisco iWAN, WAS & VPN Tunnels
• Collaborate with cross functional teams (IT, security, operations) to integrate Meraki with broader network infrastructure.
• Author and maintain documentation, standard operating procedures, and configuration guides.
• Provide technical support, escalation handling, and mentoring to junior engineers.
• Stay current on Meraki product features, roadmap, and best practices; evaluate new features.
• Assist in network capacity planning, performance optimization, and design reviews.
• Sound knowledge with the wireless technologies' and WLAN controllers Other technologies
• Well versed P1/P2 escalation handling & Provide Quick resolution during Major Issues.
• Provide incident response & resolution as part of the 24x7 Network Operations Center
• Certification : CCNP & CCIE preferable

Key Skills

Education

Any Graduate