Description

You will administer enterprise networks and provide high-level technical support for Windows infrastructure, telecom systems, and healthcare applications.

This role is on-site.

Responsibilities

• Administer enterprise networks using Ubiquiti cloud technology and maintain network documentation in Visio.
• Manage Microsoft Office 365 environments, including SharePoint administration and user configuration.
• Troubleshoot diverse VOIP systems including Vonage, Medtel, and Weave.
• Support pharmacy-specific software such as PioneerRx and Care Tend while ensuring PHI confidentiality and integrity.
• Develop IT training materials and technical knowledge base documentation to improve team efficiency.

Required Skills

• 3-5 years of professional IT experience.
• 3+ years of experience administering Office 365 applications and environments.
• 3+ years of experience with network administration and troubleshooting.
• Hands-on experience with Windows environments, including hybrid cloud and on-premises infrastructure.
• Proficiency with VOIP systems such as Vonage, Medtel, and Weave.
• Ability to troubleshoot office hardware including printers and scanners.
• Experience managing and securing Protected Health Information (PHI).
• ANY GRADUATE degree.

Preferred Skills

• Experience troubleshooting mobile devices, IoT, and non-computer technical products.
• Strong ability to provide step-by-step technical guidance to non-technical users.

Key Skills

Education

ANY GRADUATE