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Intone Networks Inc Logo
Network Administrator / L3 IT Support

Intone Networks Inc

 

Oak Brook, IL, USA

Posted On: 2 days ago
Experience: 5+ years
Availability: Onsite
Openings: 2
Category: Network Admin / L3 IT Support
Tenure: Contract - Corp-to-Corp
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Description

You will administer enterprise networks and provide high-level technical support for Windows infrastructure, telecom systems, and healthcare applications.

This role is on-site.

Responsibilities

  • Administer enterprise networks using Ubiquiti cloud technology and maintain network documentation in Visio.
  • Manage Microsoft Office 365 environments, including SharePoint administration and user configuration.
  • Troubleshoot diverse VOIP systems including Vonage, Medtel, and Weave.
  • Support pharmacy-specific software such as PioneerRx and Care Tend while ensuring PHI confidentiality and integrity.
  • Develop IT training materials and technical knowledge base documentation to improve team efficiency.

Required Skills

  • 3-5 years of professional IT experience.
  • 3+ years of experience administering Office 365 applications and environments.
  • 3+ years of experience with network administration and troubleshooting.
  • Hands-on experience with Windows environments, including hybrid cloud and on-premises infrastructure.
  • Proficiency with VOIP systems such as Vonage, Medtel, and Weave.
  • Ability to troubleshoot office hardware including printers and scanners.
  • Experience managing and securing Protected Health Information (PHI).
  • ANY GRADUATE degree.

Preferred Skills

  • Experience troubleshooting mobile devices, IoT, and non-computer technical products.
  • Strong ability to provide step-by-step technical guidance to non-technical users.

Education

ANY GRADUATE

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