Description

Responsibilities

• Monitor network performance and availability for Retail, Firewall and Datacenter environments.
• Troubleshoot and resolve L2/L3 network incidents.
• Handle tickets and service requests within defined SLAs.
• Escalate complex issues to L3 engineers when required.
• Participate in on-call and major incident support activities
• Support hybrid network environments.
• Troubleshoot network connectivity between cloud and on-premises infrastructure.
• Support data center network operations and maintenance

Must Have Technical/Functional Skills

• Core Networking Skills
• Cisco / Juniper Network Administration
• Network Security Firewall
• Wireless Networking
• Cloud Networking
• SD-WAN & Modern Networking
• Network Monitoring & Operations

Key Skills

Education

Bachelor's degree