Description

You will manage and troubleshoot complex network and IT estates in a 24/7 environment.

Responsibilities

• Execute in-depth technical activities, providing guidance and architectural recommendations.
• Resolve escalated issues and major incidents, including handling P1 bridges.
• Perform advanced troubleshooting using packet capture and log analysis.
• Manage complex change management processes and maintain accurate ticket records.
• Contribute to knowledge sharing through documentation, how-to guides, and team meetings.

Required Skills

• 5+ years of experience in network engineering.
• Advanced configuration and troubleshooting of RIP, EIGRP, OSPF, ISIS, and BGP.
• Deep understanding of gateway redundancy protocols including HSRP, VRRP, and GLBP.
• Hands-on experience with VPN technologies, including GRE, IPsec, site-to-site, and DMVPN.
• Proficiency with routers, switches, firewalls, and WAPs from Cisco, Aruba, and HP.
• Experience troubleshooting LAN, wireless (WLC), MPLS, and Frame Relay.
• Exposure to F5 load balancers, Riverbed traffic optimization, and DNS/IP reservation tools.
• Experience using ITSM tools such as Remedy or ServiceNow.
• Proven ability to meet ticket SLAs, KPIs, and perform circuit testing.

Preferred Skills

• Experience with network monitoring tools and service management workflows.

Key Skills

Education

Any Graduate