Description

You will provide level 3 support for campus and wide area network services within a mission-critical enterprise environment.

Responsibilities

• Configure and support network hardware including switches, routers, load balancers, wireless, firewalls, and WAN accelerators.
• Maintain and optimize existing Cisco and Palo Alto infrastructure through daily operational maintenance and risk assessment.
• Manage incident resolution and escalation support, including triage, break/fix, and communicating business impact to customers.
• Execute network changes following IT change control best practices and improve metrics collection and monitoring.
• Develop and maintain technical documentation for deployed solutions and internal workflows.

Required Skills

• 5+ years of experience provisioning and troubleshooting LAN/WAN connectivity technologies.
• Hands-on experience with routers, switches, and firewalls.
• Proficiency with dynamic routing and network protocols: BGP, OSPF, TCP/IP, VRF, QoS, HSRP, IPSLA, IPSec, SNMP, RADIUS, and TACACS.
• Working knowledge of cloud platforms including AWS, Azure, and Google Cloud Platform.
• Experience with network monitoring and management tools.
• Cisco CCNP or equivalent professional level certification.
• Bachelor's degree in Computer Science, Computer Engineering, or equivalent.

Preferred Skills

• Experience with network automation, scripting, and programmability.

Key Skills

Education

Any Graduate