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Network & End User Support

VDart

 

Midtown, Manhattan, New York, NY, USA

Posted On: 1 day ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Network Specialist
Tenure: Contract - Corp-to-Corp
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Description

Manage desktop upgrades, security patching, and hardware lifecycle projects in a Midtown Manhattan environment.

This role is on-site.

Responsibilities

  • Execute Windows version upgrades and deploy Windows 10 to new workstations.
  • Deploy monthly security and critical patches to all workstations and laptops.
  • Manage IT hardware assets, including PC parts removal, inventory, and write-off processes.
  • Handle PC software installation, connection, and version control across platforms.
  • Organize platform-wide blacklists and whitelists.

Required Skills

  • 5+ years of experience in IT support roles.
  • Strong understanding of Windows computer operations and Windows 10 Enterprise environments.
  • Experience installing and configuring computer hardware, software, systems, and peripherals like printers and scanners.
  • Proficiency with Microsoft Office.
  • Proven ability to guide non-technical users through step-by-step troubleshooting.
  • Bachelor's degree, preferably in an IT-related field.
  • Strong organizational skills and attention to detail.

Preferred Skills

  • Familiarity with Avamar, Cisco Jabber, Ivanti LANDESK, MobileIron, Trellix, or Symantec.
  • Basic proficiency in Chinese (Mandarin and/or Cantonese).

Education

Bachelor's degree

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