Description

Manage and deploy network infrastructure across multiple metropolitan sites, serving as the tier 2 escalation point for alerts and vendor inquiries.

Responsibilities

• Deploy new network builds at distributed sites in coordination with external vendors.
• Triage and resolve outstanding network issues using monitoring dashboards.
• Diagnose network events, identify root causes, and document remediation strategies.
• Coordinate the deployment of firewalls, switches, access points, and UPS with partners.
• Create site-specific Engineering Design Plans and implement Methods of Procedure (MOPs).

Required Skills

• 5-10 years of hands-on experience in network operations.
• Practical experience establishing and troubleshooting BGP network peering.
• Proficiency configuring network devices via CLI (console and SSH) and cloud-hosted portals.
• Hands-on experience with firewalls, switches, access points, and UPS.
• Strong skills in process, documentation, and configuration management.
• Experience in customer support or technical support roles.
• Ability to test and evaluate new equipment and software against test plans.
• B.S. in Computer Engineering, Electrical Engineering, or equivalent experience.

Key Skills

Education

Any graduate